Refund Policy

Because every personalized blanket is custom-made, we cannot accept returns or exchanges for a change of mind, an incorrect customer-selected size, or details in the written concept you chose before checkout.

If your blanket arrives damaged, defective, or incorrectly produced, contact us within 30 days of delivery with your order number and clear photographs. After verification, we will arrange a replacement at no additional cost.

If your order arrives damaged, defective, or incorrectly produced, our replacement guarantee applies.

For questions, email hello@thesnoutbureau.com.